Your privacy, our priority at Marblesolid Floors
At MarbleSolid Floors, we are committed to protecting your personal information and ensuring your experience with us is safe and secure. This policy outlines how we handle your data, reflecting our dedication to quality and trust.
Information we collect and its purpose
When you interact with MarbleSolid Floors, whether by placing an order for our high quality flooring solutions including hardwood, laminate, vinyl, and carpet, or signing up for updates, we collect certain personal details. This includes your name, contact information, addresses, payment details, and project specifics. We may also gather basic website usage data to understand how you navigate our site. This information is vital for us to efficiently process your orders, schedule deliveries or installations, provide timely updates, offer comprehensive customer support, and continuously enhance our range of products and services, ultimately improving your shopping experience.
How your data is shared
Rest assured, MarbleSolid Floors does not sell your personal information to third parties. We may, however, share essential data with trusted service providers who assist us in fulfilling your orders, such as delivery companies for your flooring solutions or payment processors to complete transactions securely. This is done solely to facilitate your purchase and ensure a smooth experience. In rare instances, we may also disclose information to authorities if legally mandated. Our goal is always to protect your privacy while ensuring seamless service and compliance with UK regulations.
Keeping your data safe
Your trust is paramount, and we take robust measures to safeguard your personal details. MarbleSolid Floors employs secure systems and implements stringent limited access protocols to prevent unauthorised use or disclosure of your information. All payment processing for our flooring solutions is encrypted, ensuring your financial data remains private and protected. We are dedicated to maintaining the confidentiality and integrity of your data throughout your journey with us, giving you peace of mind when shopping for high quality flooring solutions.